Experience Matters
Theresa Lapensée brings close to 25 years of experience working with vendors, contractors and service providers through her previous industry roles and the management of her own private rental properties. She has vetted providers, built long-standing relationships and learned that each client, situation and portfolio requires a tailored solution. She also understands the necessity of attention to detail, time and cost when searching for the right partner.
The partnership program puts that experience to work by connecting clients with the right partners suited to the work. Each recommendation draws on the research, experience and relationships ResidentOps Studio has already developed.

A-1 Constructors
Partnership
A-1 Restoration Inc., since its establishment in 1985, has built a reputation for providing honest and fair building repair solutions. The trust earned from its employees, clients and partners over the years reflects the company’s commitment to workmanship, collaboration, and reliability. Its leadership team includes individuals that not only have strong construction experience, but have grown their careers in business development, engineering, consulting, property management and asset management. This blend of experiences provides a unique perspective in the services we deliver and the projects we execute.
A-1’s general contracting service complement includes repairs, replacements and improvements of most exterior building systems. These building systems general include:
- Fenestrations – doors, windows, window walls, storefronts and curtain walls.
- Claddings – exterior insulated finishing systems (EIFS), metalwork, masonry, siding and panelling.
- Roofing – low slope roofs, pitched roofs and drainage.
- Structural – framing, decking, garages, balconies, walls and columns.
- Site – retaining walls, hardscapes, curbing, walkways and pavements.
Do not hesitate to email us directly at info@a-1restoration.com or call us at 519-659-3809 for any further information on the services we offer.

Diresco
Partnership
Diresco is a family-owned emergency property restoration and general contracting company. They help rental housing providers, property managers and insurers respond to damage and restore buildings, from initial cleanup through repairs and rebuilding.
- Fire and storm recovery — Repair and rebuild after fire, storm or wind damage.
- Water damage and mould remediation — Address active leaks, dry affected areas and safely remove mould.
- Asbestos testing and removal — Test older building materials for asbestos and safely remove affected materials.

HighView Partners
Partnership
HighView Partners is a talent search firm specializing in recruitment for the real estate industry across Canada. Their experienced, partner-led team takes the time to understand each organization’s needs and culture, helping employers find talent across property management, building operations, leasing, development, finance, and more.
HighView Partners is committed to connecting organizations with people who perform and make a lasting impact.

Multi-Residential Supply
Partnership
Multi-Residential Supply Ltd. provides renovation solutions for multi-residential properties, including quality products, reliable supply, project coordination, and standardized specifications.
This partnership benefits ResidentOps Studio clients by addressing key challenges in property renovations: cost control, coordination, and consistent quality. By combining ResidentOps Studio’s operational strategy and systems expertise with Multi-Residential Supply’s renovation execution and supply chain, the partnership helps streamline projects, reduce delays and unexpected costs, and deliver consistent results across properties.

Safe Buildings Tech
Ambassadorship
Safe Buildings Tech is a digital platform that simplifies fire safety compliance by tracking inspections, documenting completed tasks, maintaining audit-ready records, and providing real-time visibility across your portfolio.
This partnership benefits ResidentOps Studio clients by helping solve one of the rental industry’s most significant operational responsibilities: fire safety compliance. It reduces paperwork, strengthens documentation and accountability, and helps ensure the inspections and staff tasks required to meet fire safety compliance are completed and easily verified.

SingleKey
Partnership
SingleKey provides comprehensive tenant screening, credit reporting, identity verification, and fraud detection tools for landlords and property managers.
It strengthens leasing decisions, reduces risk, standardizes applicant screening, and saves staff time by replacing manual tenant checks.

Telelink
Partnership
Telelink provides professional after-hours call answering and emergency dispatch services for rental housing providers.
It improves customer service, ensures residents receive prompt support when your office is closed, and allows onsite teams to disconnect after hours with confidence.

Zenbase
Partnership
Zenbase provides flexible rent payment solutions that give residents more options for paying rent.
It improves rent collection, reduces arrears, supports resident retention, and creates more predictable cash flow.
Interested in becoming a partner?
Schedule a 30 minute call with Theresa to get started!
